Data Protection Statement
The DE-VAU-GE Gesundkostwerk Deutschland GmbH (“DE-VAU-GE”) takes the protection of personal data very seriously. The protection of private data during the use of our websites is important to us. Therefore, we strictly follow the rules stated in the data protection laws of Germany (BDSG-neu) and the Datenschutz-Grundverordnung (DSGVO).
The responsible party for the processing of your personal data is:
DE-VAU-GE Gesundkostwerk Deutschland GmbH
Lüner Rennbahn 18
Our data protection officer is reachable via the address above with the supplement “to the data protection officer” or under the e-mail address: datenschutz(at)de-vau-ge.de. Our data protection officer is happy to receive your questions, ideas or criticisms about data protection.
Processing of Data for the Completion of Contractual Services
You can send us requests about assignments related contractual services via our website (contact form) and our contact data that is available there. Whenever your personal data is transmitted to us in relation to requests about services, we process your data für the response to your request. This may be necessary for the completion of the request/contract, or the billing. We therefore require your name, address, and e-mail address. We cannot complete the contract with you without this data. We may ask for additional data, such as your telephone number, so that we can communicate with you about the requested service. Depending on the request/contract we may require other additional data. We will inform you about this in the case that it does occur.
With suppliers and service providers, we process the data we have received from you for our ordering and retrieval of services, as well as to pay for your services. We therefore require your (company) name, address, and bank account details. Depending on the request/contract we may require other additional data. We will inform you about this in the case that it does occur.
The basis for the processing of data is article 6, section 1b DSGVO, which permits the processing of data for the completion of a contract or pre-contractual measures.
Processing of Data for the Communication with You
Besides the contract data, we process your data for communications (name of the contact person, address, telephone number, e-mail address, fax) to contact or communicate with you. Personal data, which you share via e-mail, contact form or phone, is only used for the communications with you, i.e., only for the purpose for which you shared the data with us.
The basis for the processing of data is article 6, section 1b DSGVO, which permits the processing of data for the completion of a contract or pre-contractual measures.
Processing of Data in the Case of Complaints
Besides the possibility to file your complaints via mail, phone or the contact form, you may also file complaints related to our products online. Using a complaint form we gather your contact data (name, surname, street, house number, post code, town, e-mail address), the best before date, the product code, your message, as well as other data you share with us that is necessary for the processing of the complaint. This data is required so that your issue is processed in the best possible way. We require your contact data, as well as information about the criticized product, so that we may give you an informed response to your issue. Your data is only used for the communications with you, i.e., only for the purpose for which you shared the data with us.
The basis for the processing of data is article 6, section 1f DSGVO, whereby our legitimated interest is concerned with customer satisfaction.
Processing of Data during Job Applications
You may apply for open positions in our company via the contact data on our website. If personal data is transmitted to us in this form or another in your application, we process this data to check, process and reply to your application, as well as for potential preparations for the employment relationship.
The basis for the processing of data is article 26, section 1 BDSG (neu), which permits the processing of data for decisions concerning and for the reasoning, as well as the execution of employment relationships.
Further information concerning the processing of data of applications can be found here.
Processing of Data to Fulfil Legal Obligations
Furthermore, we process your data to fulfil legal obligations (e.g., regulatory requirements concerned with the assertion of rights according to articles 12 to 22 DSGVO, retention obligations and proof requirements under commercial and tax law).
The basis for the processing of data is article 6, section 1c DSGVO, which permits this to fulfil legal obligations.
With every use of our website user data is transmitted and saved by the respective internet browser in the form of protocol data, i.e., server-logfiles. The following data is saved in these records: date and time of use, name of the accessed website, IP-address, referrer-URL (origin-URL, from which you came to our websites), the transmitted data amount, as well as information about tbe product and version of the used browser and the operating system of your PC. The IP-addresses of users are deleted and anonymized after the use. Any other analysis of the data only occurs for statistical purposes, in which case they are anonymized. No personal “surf profiles” or similar are created or processed.
The basis for the processing of data is article 6, section 1f DSGVO, which permits the processing of data to preserve legitimated interests of responsible parties, as long as the interests, basic rights or freedom rights do not outweigh these. We have a legitimated interest in the anonymized analysis of user behavior, so we can improve our website and offers on said website, as well as to ensure data security on our website.
Cookies and Consent-Management-Tool
The storage of cookies is effected on the basis of article 6, section 1f DSGVO. The collection and management of legally required declarations of consent and the management of the language setting are considered legitimated interests in the sense of the above-mentioned regulation.
We ask for consent in the case of the use of other, not required cookies. The processing of data follows on the basis of your consent as stated in article 6, section 1a DSGVO. You may withdraw your consent anytime. The legality of already completed processing of data remains untouched by withdrawals.
Some of our webpages, if need be, use the web analysis service Matomo for the analysis of the use and optimization of the respective website. For this the information about the website use, as produced by a Matomo-cookie, is saved on our server. In contrast to other statistics programs, Matomo does not transfer data to foreign servers; the program is installed on a server within the EU. The IP-address is anonymized before storage. Matomo-cookies remain on the end device until you delete them. The information about the website use produced by the cookie is not transferred to third parties. You can stop the storage of cookies in a corresponding setting in your browser-software, as you make this choice in our consent-management-tool.
Via Matomo, if need be, data is collected which may provide information about the website functions that are used often and misunderstandings. Beyond this, some other data may be processed, e.g., country, state, town of the IP, IP-address, type of device, operating system of the device, screen resolution, browser language, geographical location, browser-type, visited subpages, user data, number of visits, and referrer-URL. Based on this data statistics about usage behavior are produced. Matomo itself is very transparent about the data that is collected. You may read about it yourself on this website, under …
The processing is permitted on the basis of your consent according to article 6, section 1a DSGVO. Your consent may be withdrawn anytime. The withdrawal may be executed through a message of user data or via the used consent-tool. The legality of the already completed data processing processes remain untouched by the withdrawal.
Categories of Received Personal Data
Your contract and communication data is forwarded within our company to respond to your requests, to communicate or execute your order by the correct department and responsible employee. The basis for this is again article 6, section 1b DSGVO, which permits the processing of data to fulfil a contract or pre-contractual measures.
Your personal data is transmitted or forwarded to third parties outside of our company only when it is necessary to complete a contract or invoice, when you have previously consented to this, or a legal foundation exists for the forwarding of this data.
In the case that we ask a third party to execute processing processes, the regulations of the DSGVO are followed. Service providers which support us in the provision of our services are:
- E-mail-service provider
- IT-service provider
- Service provider for the deletion of data
We forward personal data within legal acceptability and necessity to third parties who process personal data under their own responsibility, which are:
- Tax consultant
Social Media Links
We refer to our offered social media presence with links. In contrast to plugins, links do not inform the social media platform of your visit when pressed. As with any link, your data is processed by a social media platform, once you confirm a link. The social media platform usually saves cookies on your device or may save usage behavior about your account, especially when you are already logged in. The social media platform may then analyze your usage behavior with this data and may then use this for (interest based) advertising. This may lead to you seeing advertisements in- and outside the social media platform. Please be advised about whether you accept this, and only use a social media platform, when you are adequately informed about the processing of data, and consent to this (especially, in the case that you have not previously used one). Further information can be found under the data protection regulations of the respective social media networks:
We have links on our website to the following social media networks:
Meta Platforms Ireland Ltd.,
4 Grand Canal Square,
Grand Canal Harbour,
Dublin 2, Irland
Processing of Data in the Context of the Facebook Company Site
When you visit a Facebook page, certain information about you is processed. The sole responsible party for the processing of personal data is Meta Platforms Ireland Ltd. Further indicators about the processing of personal data by Facebook can be found under … Facebook offers the possibilities to decline certain processing of data; indicators in this regard and opt-out-possibilities can be found under www.facebook.com/settings.
Facebook provides us with anonymized statistics and insights about our Facebook page with which we can understand the actions that people undertake when visiting our page (“page insights”). These page-insights are produced based on certain information about people who visit our page. The processing of personal data is performed by Facebook and us as shared responsible party. The processing is done in our legitimated interest, to analyze the kinds of actions that are undertaken on our page and to improve our page based on these insights. The legal foundation for this processing is article 6, section 1f DSGVO. We cannot assign the information given to us by page-insights to individual Facebook profiles that have interacted with our page. We have made an agreement with Facebook about the processing as shared responsible party, according to which we have defined the distribution of the data protection regulated obligations. Details about the processing of personal data for the creation of page-insights and the agreement between us and Facebook can be found under … In relation to the processing of this data you can assert your data subject rights (see under “your rights”) to Facebook. Further information can be found under the data protection protocol of Facebook under www.facebook.com/privacy/explanation.
Please note that, according to Facebook’s data protection regulations, user data is processed in the United States or third countries. Facebook transmits user data only to countries for which the European Commission has issued an adequacy resolution according to article 45 DSGVO or based on adequate guarantees according to article 46 DSGVO.
Furthermore, we process information that you have provided us with via the company page of the respective social media platform. Such information may entail the username, contact data, or a message to us. The processing of these is executed by us as sole responsible party. We process this data based on our legitimated interest of contacting inquiring persons. The legal foundation for this processing of data is article 6, section 1f DSGVO. Further processing of data may only be done, when you have consented to it (article 6, section 1a DSGVO), or when this is necessary to fulfil legal obligations (article 6, section 1c DSGVO).
With our social media presence, we offer a forum, where one can discuss, share opinions or comment on our activity. Unfortunately, there are occurrences of users of the respective social network posting inappropriate content, insulting other users, or claiming false facts. To protect the personal rights of other users, as well as to look after our own interests, we delete such content, as far as we are able to.
Furthermore, we save information in our database about a deleted post and the person who is responsible for this post. This provides us with proof about the content of the post and responsible person in the case of a legal dispute about the deletion of the post or some other infringement of rights. The processing serves our own legitimated interest to protect the rights of other users and our interests and is based on the legal foundation of article 6, section 1f DSGVO. These processes are executed solely by us.
Duration of Data Storage
On principle we delete your data, as soon as it is not necessary for any of the above-mentioned uses, unless the temporary storage of it proves necessary. We may save data due to legal proof or retention obligation which can be found in the commercial and tax code. The storage period are then up to ten years. Furthermore, we store the date for the time during which claims against our company are made (legal limitation period of minimum three and maximum thirty years).
Data Subject Rights
Every affected person has the right to information, according to article 15 DSGVO, the right to correction, according to article 16 DSGVO, the right to deletion, according to article 17 DSGVO, the right to restriction of processing, according to article 18 DSGVO, as well as the right to data portability, according to article 20 DSGVO. To exercise any of the above-mentioned rights you may contact the above-mentioned address.
Should you have consented to the processing of data, you may revoke this without a form. For this you may contact the above-mentioned address.
Should we be processing your data for the protection of legitimated interests, you may refuse the processing of this based on reasons specific to your situation anytime without a form. For this you may contact the above-mentioned address.
In the case that you exercise your rights as according to articles 12 to 22 DSGVO, we will process the personal data that has been transmitted to us for the purpose of exercising these rights and privacy control, and otherwise restrict the processing as stated in article 18 DSGVO. This processing is based on the legal foundation of article 6, section 1c DSGVO.
Beyond this, you may make use of the right to appeal at a data protection supervisory authority (article 77 DSGVO).
Google Web Fonts (local embedding)
This website uses so-called Web Fonts provided by Google to ensure the uniform use of fonts on this site. These Google fonts are locally installed so that a connection to Google’s servers will not be established in conjunction with this application.
For more information on Google Web Fonts, please follow this link: https://developers.google.com/fonts/faq and consult Google’s Data Privacy Declaration under: https://policies.google.com/privacy?hl=en.
Anti-Spam by CleanTalk
Our online offering uses the “Anti-Spam by CleanTalk” service provided by CleanTalk Inc. Address 711 S Carson street, suite 4, Carson City, NV, 89701, USA. Use is based on our legitimate interests within the meaning of Article 6 (1) (f) GDPR. With the help of this service, messages from real people are distinguished from spam messages. To do this, parameters such as certain words, IP addresses, email addresses or domain names are sent to a server in the USA and compared there. If CleanTalk identifies any of the transmitted content as spam, this will be returned as a message to C.O.M.E.S and the information will be stored in the USA. Our online service has no influence on what information is stored there permanently and cannot view this information. Important: Your data will only be sent to the cloud via our contact form if a message has been sent. If you do not use our contact form, no data exchange takes place.
Cleantalk is a pure security program: malware scanner, anti spam filter for IP networks, protection of contact forms. Please note that your IP address will be sent to the cloud for verification. If you do not want this, you cannot use our contact forms.
When you reach a page with a form, your entries and your IP address will be stored on the website in the form of cookies.
If you submit the form, the previously saved data will be passed on to the CleanTalk Cloud. This is for security reasons and to protect this website from spam.
Your data is processed by the CleanTalk Cloud Service and stored in log files for 7 days. After the specified period, they will be completely deleted.